WHY WOULDN’T I JUST HIRE A FULL-TIME DESIGNER? Good question! Hiring a senior-level designer can cost over $100,000 annually (plus benefits), and you may not always have enough consistent work to justify their time. With our subscription, you only pay for what you need. It’s flexible, efficient, and cost-effective—without the overhead. IS THERE A LIMIT TO HOW MANY REQUESTS I CAN HAVE? Nope! You can add as many design requests as you’d like to your Trello queue. We’ll work on them one at a time (Standard Plan) or two at a time (Premium Plan), and deliver them as they’re completed. HOW FAST WILL I RECEIVE MY DESIGNS? Most requests are completed within 48 hours on average. Larger or more complex projects—like full branding packages—may take up to 5 business days. WHAT WILL I RECEIVE IN 48 HOURS? Typical 48-hour turnarounds include: Social media graphics Marketing collateral Flyers or event materials For bigger projects, like branding or websites, we’ll send parts of the deliverable every 24–48 hours until everything is complete. WHO WILL I WORK WITH? You’ll work directly with TNA’s in-house design team—a tight-knit group of creatives dedicated to quality and detail. Every request receives personalized attention and thoughtful execution. HOW DO YOU HANDLE LARGER REQUESTS? Larger requests are broken into clear, manageable parts. You’ll receive updates and pieces of the final deliverable every 24–48 hours, depending on complexity, until your project is done. CAN I SWITCH PLANS? Yes! You can upgrade or downgrade between our Standard ($2,599/month) and Premium ($3,999/month) memberships anytime based on your workload needs. We keep it seamless—no interruptions, just support when and how you need it.